By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested IN FULL, no refund will be given, however a store credit will be issued for future item(s), should the current transaction not be followed through totally by the submitter (you) at the time of submission of an online order to Shu-Name-It! through shunameit.com.au website.
Every submitted order placed through shunameit.com.au that is accepted will result in a separate binding order agreement between you and Shu-Name-It! for each order at the time of submission. Failure by the submitter (you) to follow through with then supplying Shu-Name-It! with their items to be embroidered is at the sole discretion of the purchaser. Shu-Name-It! cannot be held accountable for failure to deliver a product should the purchaser (you) not supply items for the order to be successfully completed.
If an order placed through our site is rejected, we will endeavour to notify you in a reasonable time frame after your order was submitted. We may also ask you to confirm or provide additional details to then enable us to process any orders made through the site.
Should Shu-Name-It! be required to supply items to be embroidered in your order i.e. Merchandise / clothing items, etc. from our preferred suppliers, please allow for delivery (at least 10 working days) from the receipt of your order and FULL payment. Delivery is subject to stock availability and this possibly may extend up to 30 days depending on the items selected from the supply catalogues on the site. We will endeavour to advise you notice A.S.A.P of any extension should it arise. Any Estimates for merchandise / clothing etc. work are to be recognized as just that and are subject to change and are not binding. Should any variations occur from the original estimate we will endeavour to advise you A.S.A.P prior to any work being done.
ALL orders MUST be paid for IN FULL prior to your order being validated and commenced, this being
(inclusive of any set up fees, artwork fees, and any related delivery / postage charges). Our aim is to get your personalisation order request carried out promptly within 72 hours of receiving your shoes and payment and then posted back to you via Express or Parcel Post as we know you will be very excited to wear your shoes.